Question :
What is the minimum order?
Answer :
1 x 40 (60 CBM).

Question :
Delivery time?
Answer :
35 days after confirmed order (for rattan full).
45 days after confirmed order (for rattan wooden).

Question :
What are your payment terms?
Answer :
All payments to be made in US dollars. With the optional terms as below :
Transfer (T/T) : Down Payment 40%. The balance payment, latest 2 weeks after shipment.
Letter of Credit (L/C) : Irrevocable L/C at Sight 100%.

Question :
Prices?
Answer :
Negotiable. FOB Jakarta port.

Question :
Can we accept the customer design ?
Answer :
Of course, we would be glad and welcome for them, just please send us the detail design with its specification then we will carry on.

Question :
How about the security of customer design ?
Answer :
We always honor our agreement with the customers for the exclusivity design requested and will not send to another customers .

Question :
How is the Guarantee of products ?
Answer :
We warranty for the products are in good condition in our warehouse. Since we both party know that there would be transit time in which we never know that could be happen anything during the shipment period. So if something happen to the product when it comes to your hands, we shall address them immediately. We might replace the product free after receiving proofs of damage which is really come from our PRODUCTION FAULT. Please send us the photo of the damage items in 3 position as your claim noted.

Question :
What is your Bank account?
Answer :
Our Bank is Permata Bank
Jl. Yos Sudarso no. 2A, Cirebon, Indonesia
A/C No.              : 7602008465
SWIFT Address  : BBBAIDJAXXX
Phone No.          : +62-231 208134
Fax No.              : +62-231 201031
Beneficiary         : CV. Mulia Citra Mandiri